Hostess - Blue By Alain Ducasse @ ICONSIAM
บริษัท สยามพิวรรธน์ จำกัด/บริษัท สยามพารากอน ดีเวลลอปเม้นท์ จำกัด- To ensure all teams have up to date information prior to each service
- To answer the telephones promptly, courteously and following the relevant judging standards
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director
- To pass all special guest requirements to the relevant department required to act upon them
- To accurately take and process all cancellations and amendments
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival
- To accurately file all correspondence relating to reservations processed
- To welcome guests with warmth and courtesy according to required standards
- To assist guests with their belonging and ensure that they are returned without delay
- To observe and to anticipate guest’s needs
- Glean personal and relevant information relating to VIP guests
- To support the management ensuring a smooth, pleasant and efficient service
- To use up selling techniques to exceed guest expectations and increase revenue
- To ensure that the manager is kept informed of all guest comments and complaints
- To create personalised menu
- To assist with the service when required in the lounge and restaurant – offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly
- To use the booking sheet to check name, and refer to guests appropriately
- To escort guests to their allocated table in warm and genuine manner
- To set up and to maintain a nice working area
- To follow opening / closing duties to required standards
- Other duties as assigned by superiors
- Female age not over 27 years old
- Previous experience in similar role 2 – 3 years
- F&B background
- Customer care skills
- Attention to detail
- Ability to work under pressure Autonomy & initiative
- Ability to handle a complex and multi-faceted role
- Excellent level of English Motivational skills
Interested person may send your resume and a copy of transcript of Records via APPLY NOW or address below:
Phone: 084-438-3279 (K.Pilailak)
E-mail : pilailak.w@iconsiam.com
- กองทุนสำรองเลี้ยงชีพ
- ตรวจสุขภาพประจำปี กับโรงพยาบาลชั้นนำ
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- รางวัลอายุยาวนาน และรางวัลเบี้ยขยัน
- วันหยุดตามประเพณี และวันหยุดพักผ่อนประจำปี
- สิทธิการเบิกค่าทันตกรรม
- เงินกู้ยืมต่างๆ