• Controls functional working of transportation team efficiently.
• Reviews truck planning and ensure optimized planning.
• Prepares daily truck floor utilization and transport costing VS charging.
• Leads to trial transportation (Transit test) for new customer.
• Re-checks the cargo claim charge and create corrective and preventive action
• Ensures accurate billing of both Cost and Charging and summarize to related team.
• Creates solution, corrective and preventive action for customer complaint.
• Supervises service level of all own fleet and subcontractor fleet to ensure customer satisfaction.
• Control fuel consumption target of own fleet efficiently.
• Prepares the significant KPI report.
• Arranges the monthly meeting with subcontractor company regarding Performance review.
• Evaluates yearly KPI performance for each transport company
• Control and conduct individual attendance and absence.
• Provide and select new truck fleet to support related customer properly.
• Cooperate to prepare transportation cost rate with Analyst and commercial team.
• Cooperate implementation of new business, customer with related team
• Other requirements as assigned by Transportation Operation Manger.