IT System
Mitsubishi Electric Factory Automation (Thailand)- Deploy, and maintain the organization's server infrastructure, including physical and virtual servers, storage systems, and networking devices.
- Monitor and optimize server performance, ensuring high availability and reliability across all systems.
- Install, configure, and manage AD, operating systems, applications, and system software patches and updates ensuring compatibility and optimal performance.
- Implement and maintain backup and disaster recovery solutions to safeguard critical data and ensure business continuity.
- Manage and troubleshoot network infrastructure, including routers, switches, firewalls, and VPN connectivity.
- Collaborate with the corporate IT team to maintain and enforce security protocols (ISMS), including cybersecurity, access controls, user authentication, and data encryption as well as to identify vulnerabilities and implement appropriate security measures.
- Create and maintain system documentation, including configurations, procedures, and troubleshooting guides and provide user training on standard system and application usage.
- Assist in IT asset management, including inventory tracking, procurement, and lifecycle management of IT equipment.
- Participate in IT projects and initiatives, such as system upgrades, migrations, and infrastructure expansions.
- Assist end-users with effective and timely technical assistance by phone, email, or in person, resolving hardware, software, network-related issues, and inquiries.
- Facilitate vendor maintenance works (i.e. laptops, printers, PABX, CCTV, UPS, and network equipment)
- Manage assigned projects / tasks by supervisor.
- A bachelor’s degree in information technology or related fields.
- Technical certification.
- At least 1-3 years of career exposure in IT System/Network Administrator
- Proficiency in information security and cybersecurity principles and best practices, including firewalls, intrusion & threat detection, prevention, security protocols and incident response to safeguard IT infrastructure and data
- Familiarity with MS SharePoint, MS Teams, MS Office 365, Active Directory, GPO, and other common business applications
- Independent work ethic with strong teamwork.
- Excellent problem-solving and analytical skills with the ability to prioritize and manage multiple tasks.
- Good communication and interpersonal skills to understand and translate user requirements to vendors, superiors and/or business stakeholders.
- Effective administration of IT assets.
- Proven experience as an IT system administrator or a similar role and experience in providing technical support in a helpdesk or similar environment.
- Adequate understanding IT knowledge of networking fundamentals, security, including managing, and troubleshooting network infrastructure (LAN, WAN, SD-WAN and VPN), virtualization (VMWare), firewall (Fortinet) and experience in managing cloud-based resources and services.
- Proficient knowledge of computer hardware, software, operating systems Windows Server and Backup Server (Veeam)
- Birthday Leave
- Provident Fund
- Staff training and development
- Overtime
- Accommodation allowance (in other provinces)
- Fuel/transportation fees
- Marriage gift
- Ordination gift
- Per diem
- Vehicle depreciation allowance
- Telephone bill allowance
- Work from home
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- Employee's uniform
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
Mitsubishi Electric's FA Business
As Always, For Always. Mitsubishi Electric, Your Best Partner for Safety and Trust.
Mitsubishi Electric serves its customers as a comprehensive factory automation (FA) manufacturer dealing in all aspects of manufacturing. Along with developing products that match its customers' needs, Mitsubishi Electric utilizes its advanced engineering techniques to provide reliable FA solutions with an eye to the next generation of manufacturing.