OVERVIEW OF THE ROLE
As the DMC - Assistance Operation Manager of Phuket Office, your main duties include assisting management in various aspects of the business. Understand company policies and get familiar with company policies to help Phuket staff follow them. Provide guidance, training, and mentorship to help Phuket staff follow company policies effectively. Monitor and improve work efficiency. Manage the budget. Maintain Phuket office. Support sales, operations teams and HR in Bangkok. Maintain relationships with local suppliers. Have a good relationship with office landlord. Build a good reputation for company.
DUTIES & RESPONSIBILITIES
Management
- Ensuring that Phuket Staff follow all regulations and policies set by management.
- Provide regular updates to management regarding the status of Phuket office.
Budget
- Managing budgets and maintaining inventory of office supplies in Phuket.
- Implementing and maintaining office administrative systems and procedures.
- Compare prices and quality of office supplies before requesting purchase approval to save budget.
Sales and Operations team in Bangkok (BKK)
- Coordinate and manage inquiries from Sales
- Providing clear instructions and regularly reviewing and improving the process a clear communication channel with Operations team in Bangkok (BKK)
Complaints
Report management about important issues
Look into and fix complaints and find the reasons to stop them happening again
Phuket Office Staff
- Supervising and monitoring staff in Phuket. Providing coaching and guidance for optimal performance.
- Analyzing internal processes and coordinating staff activities for efficiency.
- Recruiting, orienting, and training new hires. Delegating tasks to junior employees.
- Ensuring up-to-date health and safety policies.
NEW Product, supplier and office landlord
- Conduct market research. Evaluate and select products. Develop a launch plan
- Establish relationships with suppliers
- Manage landlord relationships
Bangkok Office and HR
- Providing general support to Bangkok (BKK) office.
- Supporting the organization's HR function by keeping personnel records updated and arranging interviews.